Your health and the health of our staff are of the utmost importance to us. We comply with the current regulations from the Federal Office of Public Health, as well as precautionary measures applicable for our sector. We are doing all we can to ensure that your stay is as pleasant and relaxing as possible.
Hygiene and face coverings
Face coverings must be worn in public areas when indoors in publicly accessible facilities (hotel lobby, corridors, mineral bath changing area, mineral bath relaxation room, etc.). Of course, face coverings do not have to worn when seated at a table in our restaurants and the bar, as well as in the pools, steam bath and sauna. Children under the age of 12 are exempt from wearing a face covering, as are persons who cannot wear a face covering for certain reasons, particularly medical reasons. The existence of medical reasons must be proven with a medical certificate. We are obliged to enforce mandatory wearing of face coverings in our hotel. Persons not wearing a face covering must be made aware of the obligation to do so. In the event of unjustified refusal to comply with the obligation to wear a face covering, they will be refused entry or removed from the hotel or the mineral bath.
Reception and hotel room
Please observe the floor markings and maintain a distance of 1.50 metres. The acrylic glass screens are for your protection as well as the protection of our staff. All hotel services can be settled via your hotel account. When checking out, we appreciate contactless payment for your hotel bill.
Restaurant / Mark Twain Bar
In accordance with guidelines from the Federal Office for Public Health, all of our tables are distanced accordingly and are re-measured every day. Food and drinks must only be consumed while seated. Our menus are cleaned and disinfected after every use. Please be aware that reservations are required for dinner. Four guests maximum are allowed to sit at one table, with the exception of families (parents) with children.
Mineral bath & Spa
As part of hygiene standards, entry to the mineral bath and spa is only permitted with a face covering. Face coverings do not have to be worn when in the pool, sauna or steam bath.
The seats in the seminar rooms are generously spaced and are arranged according to customer requirements. Surfaces and objects in the seminar rooms are professionally cleaned and disinfected regularly.
Symptoms of illness
If you have symptoms suggestive of a respiratory illness, please refrain from coming on your trip. Should you develop symptoms during your stay, please let us know.
Our precautionary measures
If you have questions or requests, you can contact us by telephone on +41 (0) 41 399 81 81 or by e-mail at info(at)hotelrigikaltbad.ch.
If there are any changes to the situation, we will inform you promptly and update this news on our website.
Thank you for your understanding and your support. We look forward to welcoming you!